• Friday June 26: 12:00 - 01:00 (camping opens at 11:00 already).
• Saturday June 27: 12:00 - 01:00.
• Sunday June 28: 12:00 - 23:00.

No, we don't allow you to bring your own food and drinks on site. There are plenty of food trucks and bars - and we offer free drinking water fountains.

You can return ecocups and eco plates at the designated recup zones in the food courts and bars. Please note that you can only claim a refund for up to 2 eco plates and 3 ecocups, in addition to what you personally ordered. For example, if you ordered 5 drinks and return 5 ecocups, no problem - that's all yours. The limit only applies to cups and plates that weren't part of your own consumption. This is a measure against theft.

We are doing our best to make the festival accessible to all, but we cannot guarantee that navigating the venue in a wheelchair will be easy. There is a risk of getting stuck if it rains because the ground is not paved. For more information, please contact us at info@paradisecity.be.

Yes, near the festival's entrance. We provide lockers to keep your stuff safe. Keep in mind these will cost you €7 for a small one and €9 for a large one.

Unfortunately, there will be no wifi at the festival, but we will provide extra 4G coverage.

You can’t, Paradise City is a cashless festival. Simply top up your wristband using your card or mobile payment app, and you’re all set.

Yes, but only reusable plastics, such as drinking bottles, are allowed, and they must be empty upon arrival. You can refill them at our on-site water fountains. Free drinking water taps are available at all food and toilet zones on the festival grounds, and at all toilet zones on the campsite.

Yes, you will find our solar-powered power benches at various locations across the festival. These may cost a small fee to use.

Mutual respect for one another and for the environment is essential to our festival. That's why we have a zero-tolerance policy towards violence and intimidating behaviour, discrimination and sexual intimidation. Weapons, knives, glass, spray cans, regular cans, fireworks and umbrellas are not permitted. Our festival grounds are situated on the beautiful castle grounds, so please be responsible and dispose of your garbage in the designated trash cans. Any behaviour that damages the natural environment will not be tolerated (including urinating outside toilet areas). We also have a zero-tolerance policy on drugs. You’ll be extensively searched when entering the festival. And don’t get too wasted! Visitors who appear to be too intoxicated will be asked to leave the premises. Stealing or destroying the properties of Paradise City or other parties is strictly forbidden! Visitors enter the festival grounds at their own risk. The organisation is not responsible for any physical or mental damage. Always follow the guidelines of the site stewards, security and emergency services. The festival manager always has the last word in a discussion. Use common sense and do not put others in danger.

Paradise City Festival holds a zero-tolerance drug policy. Paradise City and its partners want to make the drug phenomenon discussable and manageable, limit its risks, and send a signal that this is an important issue for all of us. Please visit our drug policy page for more information. Bringing your own alcohol is also not permitted; there are plenty of bars on-site and within the campsite.

Absolutely! Milk & Chill is our calm, cosy pumping and relaxation space for pregnant women and new moms. You’ll find it near the Castle Stage and the First Aid post. The space is run by experienced midwives and is open to anyone who wants to pump, breastfeed, bottle-feed, or simply rest. There are comfortable seats and plenty of privacy. We recommend bringing your own pump, but pumps are available on-site. You can safely store your pump and personal items with us. Water, cleaning facilities, and a steriliser are provided. Expressed milk can be stored in a fridge or freezer and collected later that day. No booking needed. Just drop by and check in with the midwives whenever it suits you. Milk & Chill is here to help you recharge, with or without your baby.

Personal items, such as wallets, keys, and bank cards, will be dropped off at the police station located at Gemeentehuisstraat 14, 1910 Kampenhout. Other lost items can be picked up at our offices in Brussels. For more information, please contact us at info@paradisecity.be.

Yes, you can. But please enjoy the festival with your senses, not through a lens or a phone display. Small pocket cameras are permitted, but professional camera gear is not.

Please note that by entering the festival, you automatically agree to and accept the terms of use for all video filming and photo image registrations, and you agree to allow Paradise City and its media partners to use these images. Paradise City reserves the right to select which images are used and is under no obligation to take down any specific photo or video material. You will then find photos of the events on our social media accounts.

If you have press inquiries, please send an email to ann@lab2.be (Subject: Paradise City Festival).

Yes, we do. Please check our Get Involved page for more information (online from March onwards).

Ticket sales have started, and you can get yours via our ticket shop. We are currently in the final ticket waves, so some tickets may have sold out already and will no longer be available.

Yes, you can. Please email us at info@paradisecity.be, and we will provide instructions on where and when you can pay for your ticket in cash.

There is a limit of 10 tickets per order.

Please check your spam. Only after a double (and triple) check can you request that your tickets be resent via the provided link.

Everyone is welcome, and children under 12 can enter for free. Kids under 18 must be accompanied by parents or legal guardians. Alcohol is only sold to people over 18. Please note that Paradise City is an adult-only festival. For younger visitors, please provide noise protection. Free earplugs are available at the festival.

Please only resell via our Ticketswap page. Do not post on social media; those comments will be deleted because they may be mistaken for scams.

In 2026, we are completely revising our parking system. We will share more details as we get closer to the date (but yes, you will need a parking ticket).

At the entrance, we scan your ticket and link it to your wristband. You can check in and out by scanning it. To top up: scan the QR code with Bancontact (Pay) or use a top-up desk (cards accepted). To pay: scan your wristband. Your balance is shown after every purchase. Reusable cups have a €1,50 recyclable deposit.

Two options: top-up desks (debit/credit card).Your banking app (Payconiq (Pay)) by scanning the QR code.

Your remaining credits are shown after every order at the bar. You can also ask a crew member at a bar or cash desk.

Yes. The refund window opens on June 30 at 10:00 AM and closes on July 24 at 23:59. You can request your refund via this link. For questions: cashless@paradisecity.be

We allow a maximum of €500 per top-up for safety reasons.

Cash is accepted at the top-up booths, but not at the bars.

Yes. You can charge your wristband at the info booth at the campsite entrance.

If you leave and want to re-enter the same day, you must check out at the exit by scanning your wristband there. It’s your responsibility. Failing to do so may cause problems re-entering. When going to sleep, you can exit without checking out. Access control resets, and you can scan the next day again (with a valid ticket).

Please head over to our transport and mobility page for all your answers.

You can buy your Event Train Ticket and Night Train Ticket directly on the NMBS/SNCB website. You need a unique personal code to buy this ticket. On Friday, June 5, at 12:00, we've sent an email to our database of ticket buyers. Night train tickets require no personal code.
 

Yes, free electric shuttles run continuously (at least every 15 minutes) from Friday to Monday. Operating hours from Paradise City to Vilvoorde Station:

• Friday: 10:00 – 01:45
• Saturday: 11:00 – 01:45
• Sunday: 11:00 – 00:00
• Monday: 08:00 - 12:00

Keep in mind that the shuttle bus stop location has changed this year (see our mobility map). Find the night train schedule above.

Yes. The shuttle buses between Vilvoorde Station and the festival are free of charge in both directions.

Night trains depart from Vilvoorde station via NMBS/SNCB. You can book a night train ticket, which also allows travel to the festival by train from any Belgian station. Free shuttle buses run every 15 minutes between Vilvoorde station and the festival site. Night train destinations:

1. VILVOORDE – BRUSSELS – GHENT SINT-PIETERS. (With stops in Brussels North, Brussels Central, and Brussels Midi)

2. VILVOORDE – MECHELEN – ANTWERP CENTRAL. (With stops in Mechelen, Mechelen Nekkerspoel, Duffel, Kontich-Lint, Mortsel, and Antwerpen Berchem)

3. VILVOORDE – LEUVEN – GENK. (With stops in Leuven, Tienen, Landen, Sint-Truiden and Hasselt).

In 2026, we're running two night trains on Friday and Saturday, departing from Vilvoorde Station at 2:00 AM and 2:30 AM, except on the Leuven/Genk route, where only one train runs at 2:30 AM. Please note that the 2:00 AM train may depart earlier if it reaches full capacity.

On Sunday, all night trains depart at 00:20 AM.

Please be on time - these trains do not wait. Please note: we estimate it takes approximately 45 minutes to travel from the festival grounds to Vilvoorde Station at night. We recommend taking the 2:00 AM train to avoid the biggest rush.

Night train tickets are available via this link and require no personal codes.

Yes. Buy a train ticket from your country to the Belgian border, and combine it with a Paradise City Train Ticket from there to Vilvoorde. The Paradise City Train Ticket is valid from any Belgian station to Vilvoorde and back.

Yes. You can find and book an empty car seat through the Slinger widget on the mobility page.

The drop-off and pick-up point for both taxis and Kiss & Ride is located on the Kampenhoutsesteenweg, near Parochiezaal Perk. Follow the road signs and walk approximately 250 meters to the festival entrance.

To taxi and Uber/Bolt drivers: Please note that a strict Actie Taxi policy is in effect around the festival perimeter. All taxis operating in the area must hold a valid permit. Vehicles picking up or dropping off passengers without a permit or outside the designated zone are subject to fines. For your convenience and safety, please use only the official drop-off and pick-up point. 

Taxi companies in the area:

• Taxi 4 U: 0488 90 55 33
• Taxi Vilvoorde: 02 759 65 77
• TAXI AM. 24H: 0472 03 68
• Taxi Houtem: 0472 03 68 02

The drop-off and pick-up point for both taxis and Kiss & Ride is located on the Kampenhoutsesteenweg, near Parochiezaal Perk. Follow the road signs and walk approximately 250 meters to the festival entrance.

There is one central drop-off and pick-up point for taxis, ridesharing apps and Kiss & Ride, located on the Kampenhoutsesteenweg, near Parochiezaal Perk. Please note this is a different location from previous years. Follow the road signs and walk approximately 500 meters to the festival entrance. If in doubt, check the mobility map.

Arriving by coach? Please don't use our standard P&R. It disrupts traffic flow and creates longer queues for everyone. A separate drop-off location is available for large buses. Get in touch at info@paradisecity.be for more details.

• Coming from Antwerp/Mechelen: Take E19 towards Brussels, exit 12 Vilvoorde, follow Steenokkerzeel, then follow the signs.
• Coming from Brussels: Leave R0, take E19 towards Antwerp, exit 12 Vilvoorde, follow Steenokkerzeel, then follow the signs.
• Coming from E/W-Flanders: E40 towards Brussels, take R0 towards Zaventem, leave R0, take E19 towards Antwerp, exit 12 Vilvoorde, follow Steenokkerzeel, then follow the signs.
• Coming from Charleroi: E420 towards Bruxelles/Zaventem, leave R0, take E19 towards Antwerp, exit 12 Vilvoorde, follow Steenokkerzeel, then follow signs.
• Coming from Limburg: E314 towards Brussels/Leuven, past Leuven, take E40 towards Brussels, take R0 towards Zaventem, leave R0, take E19 towards Antwerp, exit 12 Vilvoorde, follow Steenokkerzeel, then follow the signs.
• Coming from Liège: E40 towards Brussels, take R0 towards Zaventem, leave R0, take E19 towards Antwerp, exit 12 Vilvoorde, follow Steenokkerzeel, then follow the signs.

Parking areas are available near the festival, with separate zones depending on your ticket type: day tickets, camping or comfort parking. Simply follow the parking signs as you approach Perk, and you'll be directed to the right area. The main parking entrance is at the junction of the Tervuursesteenweg and Kampenhoutsesteenweg in Perk.

Online (discounted):

• Single day: €25
• Weekend: €40

On-site (by card only, no cash):

• Single day: €30
• Weekend: €45

We recommend buying your parking ticket online in advance. Parking tickets are available in our ticket shop.

Buses to/from Perk (stop: Kerk Perk):

• Lijn 25: Vilvoorde-Steenokkerzeel-Kortenberg
• Lijn 28: Mechelen-Hofstade-Perk-Vilvoorde
• Lijn 292: Perk-Kampenhout-Haacht
• Lijn 293: Perk-Kampenhout-Tildonk

Check www.delijn.be for timetables.

• Extra shade has been added throughout the camping area (including stretch tents, shelters, a larger covered breakfast area, a yoga zone, and a chill zone).
• We will provide a record number of KBC party tents. There will be one party tent per 7 campers. In combination with the extra shade, this will create plenty of chill space for everyone.
• Two open shower zones are available 24/7: no queuing, just a quick and refreshing reset whenever you need it.
• Free drinking water is available at all toilet zones.
• The Hospitality Team will wander around the campsite with water guns, free drinking water and fresh fruits.
• The festival doors open at the hottest moment of the day, at 12:00. Head to the festival grounds for more shade.

There is a campsite next to the festival grounds and Ribaucourt Castle. Visit the camping page for details. To access our Sweet Harmony campsite, you need a valid camping wristband (received at the campsite entrance). Bring your ID. No ID = no entry. One ticket = one entrance per person. The Sweet Harmony campsite is sold out, and tickets are no longer available for 2026.

Hot showers and toilets are available. The breakfast buffet is included with every camper ticket, but come early to avoid long lines! If you arrive within the last hour of breakfast, we cannot guarantee you will get your food fast:

• Saturday & Sunday 08:00 - 11:30
• Monday 08:00 - 10:30

Extra morning activities will be announced on our camping page in May. Our Hospitality Team will help you with any questions you may have on-site.

• Check-in: continuously from Friday June 26, starting at 11:00.
• Check-out: before Monday June 29 at 11:00.

Yes. Credits can be loaded anywhere and used both at the campsite and at the festival.

This year, disposable party tents are no longer allowed on the Sweet Harmony campsite. Instead, in partnership with KBC, we're offering free reusable party tents on-site. All tents are fully reserved for this edition.

If you have a reservation, simply pick up your tent at the campsite desk during the following hours:

Friday 26/06: 11:00 – 22:00
Saturday 27/06: 11:00 – 22:00
Sunday 28/06: 11:00 – 22:00
Monday 29/06: 08:00 – 11:00

Your €100 deposit was already paid at the time of reservation. You'll get it back in full when you return the tent at the end of the weekend in good condition. For any questions, don't hesitate to speak to a member of our hospitality team on-site or contact us at info@paradisecity.be.

Your camping ticket includes a €10 waste warranty. When you arrive on-site, you’ll receive two trash bags ('rest' and 'pmd') and a deposit card. Keep them close! Use the bags (and the bins) to collect your waste over the weekend. Once full, head to one of the two recycling zones to swap it for your deposit. They’re open every morning, and this year, we’ve made sure the lines move fast. Leaving Sunday? Return your bag before you go. Need help or have questions? Our Eco Team is here all weekend to guide you.

24/7 hot showers are available at 3 shower zones. Two shower zones will feature our Fast Line Open Showers: tranquil oases styled as lush jungle gardens, designed for a quick and refreshing reset without the long wait. There's also a good chance you'll receive a Wondr Shampoo Bar - soap-free, pH-optimised and gentle on both your skin and the environment.

Yes. Free breakfast buffet every morning (Sat & Sun 08:00 - 11:30, Mon 08:00 - 10:30). But come early to avoid the waiting lines!

Pharmacies in the area:

• De Ribaucourtplein 2, 1820 Perk
• Haachtsesteenweg 21, 1820 Steenokkerzeel

Doctors:

• Bart Van Essche: Tervuursesteenweg 234, 1820 Steenokkerzeel
• Jacques De Taeye: Tervuursesteenweg 223, 1820 Perk

No. Cigarettes are not available on the campsite or festival site. Smoking is allowed, but dispose of butts in trash cans or portable ashtrays.

Yes. In the shower area and on power benches in the food zone. Smartphone charging stations are also available on the festival site.

No wifi, but extra 4G coverage will be provided.

Lockers are available on both the campsite and the festival site for a fee. Tip: Take a picture of the code so you don’t forget it.

No camping grocery store. But there will be camping bars and free breakfast buffets. We will no longer serve late-night snacks after midnight, so bring your own if you want those.

Yes. An animation program (morning workouts, yoga, etc.). The exact hours and program will be communicated on the camping page in May.

Keep it calm at night: quiet hours between 1:00 and 8:00 AM. No music, shouting or late-night parties. The camping bar is open until 3:00 AM, but keep the noise down. Small speakers (max 25cm x 25cm) are allowed. Anything bigger is not permitted.

Yes - free drinking water taps are available at all food and toilet zones on the festival grounds, and at all toilet zones on the campsite. Bring your own water bottle and make use of them throughout the day.

Personal items will be taken to the police station at Gemeentehuisstraat 14, 1910 Kampenhout. Other lost items can be picked up at the Brussels offices. Contact info@paradisecity.be for details.

• 16 large fans and 60 smaller ones are spread across the site.
• 4 mist cannons and an extensive misting system.
• 5 out of 7 stages have plenty of natural shade.
• Additional shade tents and chill corners are installed throughout the site.
• Free sunscreen by Caudalie (but bring your own anyway).
• Free drinking water at all food and toilet zones (bring your water bottle).

A permanent first aid station is on-site and clearly marked. There is a Healing Zone near the entrance for people who experienced harassment and need a break. A trained volunteer team (Angels of Paradise) in pink vests walks around the site. Approach them if you experience or witness harassment. Please follow the instructions of volunteers, first aid workers, security, and emergency services. A trained security team is permanently present on and around the festival.

Look out for each other and act if you see harassment. Approach the Angels of Paradise (pink vests). They will listen and help, and can take you to the Healing Zone if needed. More info is on the Citizenship page (coming soon).

BLOX earplugs will be for sale at the EARPLUGS shop. Free foam earplugs are available at the Info Point. Please dispose of them properly. BLOX will collect used foam earplugs at the Info Point for recycling.

Yes, as long as it’s a legal medicine. If it could raise questions with security, bring a prescription or a doctor’s note.

Paradise City has a zero-tolerance drug policy. Visit the drug policy page for more information. Bringing your own alcohol is not permitted; bars are available on-site and at the campsite.

If you have press inquiries, please send an email to ann@lab2.be (Subject: Paradise City Festival).

Email info@paradisecity.be (fastest). You can also message via social media.